Trezor Suite

Welcome!

Get started with the world's most secure cryptocurrency hardware wallet. Protect your digital assets with industry-leading security.

Getting Started with Trezor

1

Unbox Your Device

Carefully unpack your Trezor device. Check that the packaging is intact and has not been tampered with. Your package should contain the Trezor device, USB cable, recovery seed cards, and user manual.

2

Install Trezor Suite

Download and install Trezor Suite on your computer or use the web version. The Suite is your gateway to managing your cryptocurrencies with complete security and privacy.

3

Set Up Your Wallet

Connect your Trezor device and follow the on-screen instructions. You'll create a PIN, generate your recovery seed, and set up your first wallet in minutes.

What is Trezor?

Trezor is the original and most trusted hardware wallet for storing Bitcoin, Ethereum, and thousands of other cryptocurrencies. Since 2014, Trezor has been protecting users' digital assets with military-grade security, keeping your private keys completely offline.

Unlike software wallets or exchanges, Trezor ensures that your private keys never leave the device. This means even if your computer is compromised by malware, your funds remain safe. The device features a secure element chip and open-source firmware that has been audited by security experts worldwide.

Trezor Suite provides an intuitive interface to manage your portfolio, send and receive crypto, exchange between different coins, and monitor your assets—all while maintaining complete control over your funds.

Setting Up Your Trezor Device

1

Connect Your Device

Use the provided USB cable to connect your Trezor to your computer. Make sure you're using the original cable that came with your device. The device will power on automatically when connected. If this is your first time using the device, you'll see a welcome screen.

2

Install Firmware

For brand new devices, you'll need to install the latest firmware. Trezor Suite will automatically detect your device and guide you through the firmware installation process. This ensures you have the latest security features and bug fixes. Never install firmware from any source other than the official Trezor website.

3

Create a PIN

Set up a PIN code to protect your device from unauthorized access. Choose a PIN that is at least 4 digits long but not easily guessable. The PIN entry system uses a randomized number grid displayed on your Trezor, ensuring that even keyloggers cannot capture your PIN.

4

Backup Your Recovery Seed

Your device will generate a recovery seed—a list of 12 or 24 words. Write these words down on the provided recovery card in the exact order shown. This seed is the only way to recover your wallet if your device is lost, stolen, or damaged. Never take a photo of your seed or store it digitally. Keep it in a safe, secure location.

Important Security Tips

🔒

Never Share Your Recovery Seed

Your recovery seed is the master key to your wallet. No legitimate company or support staff will ever ask for it. Anyone with access to your seed can steal all your funds.

Verify All Addresses

Always verify receiving addresses on your Trezor's screen before sending funds. This protects you from malware that might try to change the address on your computer screen.

🌐

Use Official Sources Only

Only download Trezor Suite from the official Trezor website. Be wary of phishing attempts via email, social media, or fake websites. Always check the URL carefully.

💾

Store Backup Safely

Keep your recovery seed card in a secure location, such as a safe or safety deposit box. Consider creating multiple backups stored in different secure locations.

Using Trezor Suite

Trezor Suite is your comprehensive cryptocurrency management platform. Here's what you can do with it:

📊 Portfolio Management

View your complete cryptocurrency portfolio in one place. Track prices, see historical performance, and monitor the total value of your assets across multiple cryptocurrencies.

💸 Send & Receive

Easily send cryptocurrencies to any address or receive funds to your secure wallet. All transactions require confirmation on your Trezor device for maximum security.

🔄 Exchange Crypto

Swap between different cryptocurrencies directly within Trezor Suite through integrated exchange partners. Your keys remain secure throughout the process.

🔐 Advanced Security

Use advanced features like passphrases for additional accounts, set transaction limits, and enable additional security layers for maximum protection.

Supported Cryptocurrencies

Trezor supports over 1,000 cryptocurrencies and tokens, including:

Bitcoin (BTC)

Ethereum (ETH)

Litecoin (LTC)

Bitcoin Cash (BCH)

Ripple (XRP)

ERC-20 Tokens

And many more including Cardano, Stellar, Dogecoin, and hundreds of ERC-20 tokens. Regular firmware updates continue to add support for new cryptocurrencies.

Troubleshooting Common Issues

Device Not Detected

If your computer doesn't recognize your Trezor:

  • Try a different USB cable or port
  • Restart Trezor Suite
  • Check that you have the latest Trezor Bridge installed
  • Restart your computer
  • Try using a different browser if using the web version

Forgot PIN

If you forget your PIN, you can still recover your wallet using your recovery seed. Perform a device wipe and restore from your backup. This is why keeping your recovery seed safe is critical.

Transaction Not Confirming

If a transaction is pending for a long time, it may be due to network congestion or low transaction fees. Some cryptocurrencies allow you to bump the fee or cancel and resend with a higher fee.

Need Help?

If you need assistance, Trezor offers comprehensive support resources:

📚 Knowledge Base

Access detailed guides, tutorials, and FAQs covering every aspect of using your Trezor device.

💬 Support Ticket

Submit a support ticket for personalized help from the Trezor support team.

👥 Community Forum

Join thousands of Trezor users sharing tips, experiences, and solutions.

📖 User Manual

Download the complete user manual for detailed technical information and specifications.

Remember: Trezor support will NEVER ask for your recovery seed or PIN. Be cautious of scammers impersonating Trezor support.

© 2024 Trezor. Your cryptocurrency security partner since 2014.

Trezor hardware wallets provide industry-leading security for your digital assets. Always purchase from official sources and verify the authenticity of your device.